FAQ

We value your Privacy
We value your privacy. We do not sell, rent or loan any identifiable information (including e-mail address, phone number, etc.) regarding our customers to anybody. We will not solicit you by phone or mail. Any information you provide us with will be used responsibly, is held with the utmost care and security, and will not be used in ways to which you have not consented.
About Products
1.about packing
using simple packing, every set packed in a plastic bag;
2.about size
Please refer to " size " section in each product for more details
3.About the Material
We use high quality fabric which can be easily stretched, Please refer to " Material " section in each product for more details. 
About Price and Payment
1.about the price
Please refer to " price " section in each product for more details.
2.the discount policy
We will offer several discounts in here,please note it. (The discount not include delivery cost ,tax and VAT).if you need order more than 30,000USD or 300 pcs per style/color/size, please get in touch with our business manager diretlylilyokyou@hotmail.comLily
3.About loyalty discount or rewards scheme
Yes, we supply loyalty discount, we will calculate your monthly order volume. (without the shipping cost, tax and VAT). Once more than 2500USD, all the order which you place in the next month will have get 5% discount and more than 5000USD, get 10% discount at least, more than 10000US, get 15% discount.
4.Our payment and bank remittance information.
We accept the paypal , Paypal Excheckout and western union payment.If you don't have a PayPal account, can click the logo below to open one, then you can pay us fast, safely and easily!
5. about payment time
General Payment must be made within 3 days of order. If there is any reason to delay payment, please communicate with us first. Thank you. 
About Order
1.What is the minimum order quantity?
Most of the products have not minimum order
2.about the order process
we make that place the order from us is as secure and simple as possible. You could make order from our web site online.At first, Please add all the products you want into the shopping cart and then follow the instructions to complete the order form and submit, getting your order number.
And then ,After you place the order,then please pay soon and tell us the information .So that we could check your pay, and send the parcel to you in time, and then we will tell you the tracking number, so you could check online.
About Shipping
1.how to package?
we will ship by International packages/ EMS/DHL/UPS/TNT/UBI/China Post/USPS, or we will
shipping by the sea, if the order cubage is more than 1 stere, that depending on the area you live in.
2.how many days it takes?
general it takes 3-4 working days to all the world by UPS, and, it takes 5-7 working days by EMS (except Russia), and takes 5-7 working days by TNT/DHL, depending on the area you live in.
About the delivery time After you place an order, we will check your order first and packaged it.In
general we will send your parcel to you within 4 working days.
About the Local taxes and import duties
Local taxes and import duties may be incurred in some countries and are not included in the amounts shown. The buyer or recipient of the shipment is responsible for all such taxes and duties. Our products are sold worldwide and we cannot guarantee that they meet the import requirements of every country. If in doubt, please check with your country's customs office prior to ordering.
How to get tax less or free upon import ?
Any import charges or fees are the buyer's responsibility. In order to ensure you receive your order tax less or free upon import, we will   declare it as a “GIFT” or “SAMPLE” with a lower value. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules. If need to using the true value, or any other requests, please write down the information on the “Notes” when you Complete order.
About Returns & Terms
We attach importance to the quality of product and services , so before sending the parcel out, we have to check the product twice again and packaging by ourselves.
1.How to deal with, If the item is defective?We are sorry that the item is defective, and we will actively deal with such incidents. we also need your help.
First: If the item is defective, please contact us within 3 days of delivery.
Second: please shoot the picture of the item is defective, and then send the picture to us by email, so that I could submit them to our Technical Director, after she check and agree, we will add the news to your next order for free.
Third: if we could not Identification. All items must be returned in their original condition, in order to qualify for a refund or exchange of goods. The buyer is responsible for all shipping costs incurred. But in order to compensation for the loss of customers, through our assessment, we will give your some more discounts on the next order.
2.Return or cancellation policy
In order to provide more convenient customer services, we accept returns and order cancellation within 24hours. Track-Your-OrderAbove all, thanks for placing order on our website. Your satisfaction will be our greatest source of motivation. We set the page to let you find corresponding express company's tracking method fleetly and hope it can help you complete the order tracking inquiry. It means that we have shipped out your order when you receiving the tracking number. You can check the status of your package throughout the following express checking boxes promptly. Any questions, please contact us freely!
PSSometimes express delays on updating the information on their website. So please be patient and check it some time later. Your understanding will be highly appreciated, thank you!

Links:sex
Message Us